Contact information

Contact Information Policy

At HEAVY, we’re committed to providing quality service and timely support. Whether you have a question about your order, our products, or just want to reach out, we’re here for you.

How to Reach Us:

    •    Email: Heavybrandofficial@gmail.com

    •    Phone: (832) 910-9612

    •    Business Hours: Monday–Friday,  11 AM – 5 PM (CT)

Response Time:

We aim to respond to all inquiries within 24–48 business hours. Please include your order number in your message for quicker assistance.

Important Notes:

    •   Please use the email or phone number listed above.

    •    Make sure your contact information is accurate when reaching out to avoid missed replies.

Thank you for choosing HEAVY. We appreciate your trust and support.